Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Case 44459014

Reply
Discussion stats
  • 1 Reply
  • ‎2024-12-18 06:42 AM
  • 203 Views
  • 0 Likes
  • 2 In Conversation
Wegentryjr1
Apprentice
Apprentice
‎2024-12-18 06:42 AM

So I spoke with support last week and they opened the case for me. They said they'd get back with me on Monday..it's now Wednesday I haven't heard anything. How can I find out the status of my case? I don't have access to "live" support because I've only spent about $1k on this system. Apparently that doesn't get you much.

Labels:
0 Likes
Message 1 of 2
203
1 REPLY 1
ShayneS
Arlo Moderator
Arlo Moderator
‎2024-12-18 07:20 AM

I have notified the appropriate team, your case number is: 44471896

0 Likes
Message 2 of 2
201
Discussion stats
  • 1 Reply
  • ‎2024-12-18 06:42 AM
  • 204 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.