Can't connect my cameras????

[Trill]

Hello,

As a last report ive come to the forums to whinge. This product is garbage. Its impossible to connect the cameras to a network. Nothing works. Im connected to 2.4Ghz network. Taken all the steps to add the cameras. Ive read all the trouble shooting and still cant connect them. Every time I have had to re charge them, I have to uninstall and reinstall the firmware and then impossible to connect them back to the network. Very unsatisfied. 

[StephenB]

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@Trill wrote:

I have to uninstall and reinstall the firmware 

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That's not possible, so you definitely aren't doing that.

1. Is the wifi network set to WPA2 (AES) security?
2. Also, if the network name or password has "special" characters (punctuation, spaces, accented characters), then try removing them.

If you are using the phone app, try a pc (my.arlo.com) instead.  That sometimes works when the app fails.

[Trill]

 Stephen,

Thanks for the reply I will give these a try.