Can't connect my Arlo Pro 4 (Best Buy Bundle) to my T-Mobile WIFI.. I NEED HELP PLEASE

[MariahinCali]

Arlo Pro 4 Spotlight Camera Security Bundle from Best Buy. I can't connect it to my T-Mobile Internet WIFI...? It doesn't read the QR code when trying to connect and my camera's are NOT located during the Arlo App Scan. I am NOT a tech person whatsoever and I am so lost and confused. Please someone HELP...

Thank you.

[StephenB]

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@MariahinCali wrote:

Arlo Pro 4 Spotlight Camera Security Bundle from Best Buy. I can't connect it to my T-Mobile Internet WIFI...? It doesn't read the QR code when trying to connect and my camera's are NOT located during the Arlo App Scan.

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Are you not getting the chime?  If you hear the chime, then the QR code is being read.

Try using a PC (my.arlo.com) as that sometimes works if you have trouble with the app.