Cameras won’t arm by geofence

[RonEld]

Arlo why did you ruin your product by updating your app. It’s garbage. Talk about not user friendly! I cannot arm or disarm my cameras anymore except manually. I’ve tried everything. Don’t know which phone is mine and which are old phones. Even when you select them all it still doesn’t work. Time to look for a new product. 

[jguerdat]

Ignore the AI response above.

WHat exactly are you trying to do? WOuld just switching modes be adequate or do you need to actually disarm specific ones at any time?

[StephenB]

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@RonEld wrote:

Don’t know which phone is mine and which are old phones. 

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The device you are using is labeled "your device" in the available geofencing devices.  (FYI, you see that list by pressing the profile in the upper left, and then the privacy center).

I recommend editing the name of that device to make it unique, and not just a phone model.

Repeat that process using any other phones that you might be using.  Then the "ghost" devices will be the ones that were not renamed.  So just delete those.

If you use "friend" accounts, this needs to be done using the friend acounts also.  Phones cannot be edited/deleted from another account.