Camera offline needing subscription

[PaulCobb]

Can someone tell me why one of my cameras is saying I need a subscription to activate it? This is my second set of cameras and they all worked before, now only 1 is saying I have to purchase a subscription.  These things aren't cheap and kinda makes me mad .

[StephenB]

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@PaulCobb wrote:

Can someone tell me why one of my cameras is saying I need a subscription to activate it? This is my second set of cameras and they all worked before, now only 1 is saying I have to purchase a subscription.  These things aren't cheap and kinda makes me mad .

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Pro 4 cameras need a subscription for cloud storage, activity zones (when on battery/solar power) and smart notifications.  Check all the cameras, and see if the trial subscriptions expired.

• https://kb.arlo.com/000062312/What-options-will-I-have-when-the-Arlo-trial-ends

[PaulCobb]

I understand it needs one for cloud storage, but I can't even view the camera, and out of the 4 pa i bought only 1 camera is saing that

 

[StephenB]

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@PaulCobb wrote:

I understand it needs one for cloud storage, but I can't even view the camera

 

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Something wrong here, you should be able to livestream the camera.

I'm tagging the mods ( @JamesC , @BrookeN , @ShayneS ) to call their attention to your issue.

[jguerdat]

Have you removed all activity zones on that camera? That may clear the message.