Camera not working since update

[Jjmcg]

My Arlo pro4 has been offline for 58 days , since I had to update it before I could get to view my camera , I followed the advice from support and deleted and tried to reinstall but have not been successful at doing this . I’m at a loss , they have told me to charge my battery but it has a charge of 84% but was told that being offline could have drained my battery but I don’t know how this could drain the battery . Now when I’m trying to charge the battery blinks then nothing . Has anyone any ideas how I can get my camera back online ? I had no problems before the new update that I was forced to do so I could get back onto my Arlo account .  Thank you in advance

[StephenB]

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@Jjmcg wrote:

 but was told that being offline could have drained my battery but I don’t know how this could drain the battery .

When offline, the camera is continually looking to reconnect.  That can take quite a bit of power.

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@Jjmcg wrote:

Now when I’m trying to charge the battery blinks then nothing . 

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Are you trying to charge the battery in a charging station?  Or are you charging it in the camera.

If in the camera, what color is the camera LED that is blinking?