Camera gives false alerts

[1AMZ]

I get appox. 100 to 200 false alerts on two cameras. One was replaced but still gives false alerts. I have a prev. case number that needs to be revisited. 

[StephenB]

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@1AMZ wrote:

I get appox. 100 to 200 false alerts on two cameras. One was replaced but still gives false alerts. I have a prev. case number that needs to be revisited. 

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Do you have other cameras that aren't doing this?

If you do, try swapping them and see if the problem moves with the camera or stays with the location.

[1AMZ]

I have several cameras that continue to give false notifications. I have reported this to Arlo multiple times, but they refuse to accept it as an issue. I also receive double notifications when there is motion detected. I read this has been a common problem that has also been reported to Arlo.

According to the research I’ve conducted through the Arlo community, it appears the Arlo Pro 4 cameras have multiple issues. I believe these cameras are defective. Arlo has replaced two of them for me, and interestingly, they do not want the defective camera back. I’ve been an Arlo customer for a number of years and this is the first time I have experienced this type of dissatisfaction.

[ShayneS]

@1AMZ 

Can you provide a screenshot of the duplicate notifications?

Thanks 

[1AMZ]

 this is a screenshot of what I receive when I get a notification. There is no activity and no reason to receive the notification; the recording last for only 10 seconds. the actual notification itself is not something that can be captured.

[ShayneS]

Can you provide the screenshot of the push notifications on your Lock Screen that are duplicating?