Arlo wired doorbell

[dmlv]

For years the wired doorbell has been working fine. All of a sudden the doorbell only rings on my ipad and not my iphone. When I log out of the ipad and am only logged in on my iphone, the call does not go through. Also, both notifications are checked, and I only get the emails and not the notifications on my iphone as well. Both iphone and ipad are on the same Apple account.

[BrookeN]

Under your doorbell device setting on the iPhone can you make sure silent mode did not get turned on for calls. Device settings > Silent mode

Also make sure all the steps are correct within this link:

https://kb.arlo.com/000062169/How-do-I-receive-incoming-calls-or-voice-messages-from-the-Arlo-Doorbe...

If those steps do not help, I would suggest re-adding the doorbell to the account on the iPhone. Before re-adding it uninstall the app and then re-install it.