Arlo pro 4 how to grant access

[Twinland]

How do I pair my husbands app to the cameras without taking mine offline? This just happened to us

[Dannybear]

You can have only one user at a time logged into an account at the same time, login to the same account causes the previous session to end.
If you need to be able to view at the same time then use grant access to invite your partner to create her own account with permissions.

[StephenB]

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@Dannybear wrote:
If you need to be able to view at the same time then use grant access to invite your partner to create her own account with permissions.

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@Twinland - you'd also need two accounts (using grant access to share the cameras) if you want to use the geofencing features.

More info on how to set this up is here:

• https://kb.arlo.com/000039122/How-do-I-add-friends-to-my-Arlo-account
• https://kb.arlo.com/1103229/What-privileges-do-my-friends-have-when-I-grant-them-access-rights-in-my...

Although the KB articles don't say this, the process works better if you complete the camera sharing on a PC.  Click on the "create account" control in the invite email.  That will open the browser to my.arlo.com.  If your husband already has created the account, then just log in at that point.  Two Factor Authentication is still needed, so he'd need to either authenticate with his phone, or select "another verification method" and use email authentication.