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Arlo pro 4 batteries need changed every 24-36 hrs. Temps are 30-60 deg F. Is this normal?

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Dks33
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Aspirant

The batteries need changed every 24-36 hrs. Temps are 30-60 deg F. Is this normal? I can’t believe so. Also I only schedule the cameras on during night time hrs.

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StephenB
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Guru

@Dks33 wrote:
The batteries need changed every 24-36 hrs. Temps are 30-60 deg F. Is this normal?

Definitely unusual.

 

  1. Are you seeing any evidence of connection issues (failure to livestream, camera showing offline status, ...)?
  2. How much video is being recorded per day (roughly in minutes)?
  3. Are you using activity zones?
Dks33
Aspirant
Aspirant
Question

1. No all
2. 5-9 minutes at the very most
3. No
StephenB
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Guru

@Dks33 wrote:
1. No all
2. 5-9 minutes at the very most
3. No

This isn't normal, and you might have a defective camera or battery.

 

You could try contacting support (assuming you are still under warranty or have a subscription).  If it's a new purchase, I'd exchange it with the seller first.

jguerdat
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Guru

I'd also suggest bringing a camera closer to your router or hub, depending on how the system is connected. That will tell you if the issue is the camera/battery or something about the location or wireless environment is the problem. Also, what is the construction of your house? Non-wood structures can be a real problem.

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