Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.

Arlo Subscription - link to share video recordings expires in 24 hours.

Reply
Discussion stats
  • 1 Reply
  • 681 Views
  • 0 Likes
  • 2 In Conversation
AnsonL
Follower
Follower

Arlo subscription keeps my video clips for 30 days, but the shared link that comes in the email alert expires in 24 hours.  Support told me that if I want to share a clip after 24 hours I must go to the library on my Android and download the clip.  That is a major inconvenience that I see no reason for.  If I'm paying Arlo to store clips for 30 days, why would they discontinue the link in 24 hours?!

1 ACCEPTED SOLUTION

Accepted Solutions
dcfox1
Master
Master

Its is for security, When I had Ring cams it was the same. Just download the clip and attach it to an E-mail for that person if they want to view it after 24 hours. Also if you trust them you can add them as a friend to view your cloud recordings. 

View solution in original post

1 REPLY 1
dcfox1
Master
Master

Its is for security, When I had Ring cams it was the same. Just download the clip and attach it to an E-mail for that person if they want to view it after 24 hours. Also if you trust them you can add them as a friend to view your cloud recordings. 

Discussion stats
  • 1 Reply
  • 682 Views
  • 0 Likes
  • 2 In Conversation