Arlo Pro4 XL battery

[NYgiant1975]

Hello,  I was wondering if anybody had a problem charging their XL batteries? I bought two of them about two months ago, directly from Arlo. I am charging them in the recharging cradle that came with the pro 4 cameras from Costco.  When the light turns green indicating they are ready and I put them in my camera, I have never gotten a higher read out then 97% charged. Any idea why they will not charge to 100%?

[jguerdat]

I suppose there's a difference in how the camera reads the battery level vs. the charger but don't know how to verify that. When you install them in a camera, try connecting the wall AC charger that came with the cameras to see if that will increase the battery level.

[NYgiant1975]

OK, thanks for posting. So that is the magnetic charger that came with it? I don’t remember if that’s the one you’re talking about. The magnet attaches at the bottom of the camera and then there’s a wire that connects to a transformer that you plug-in?

[jguerdat]

Yup, that's the one. Just trying to compare charging the battery while in  the camera vs. the external charger.

[NYgiant1975]

OK I’ll give it a shot this weekend and will post back here with the results.  

[StephenB]

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@NYgiant1975 wrote:

When the light turns green indicating they are ready and I put them in my camera, I have never gotten a higher read out then 97% charged. Any idea why they will not charge to 100%?

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This isn't something I would worry about. The charge level being reported is just an estimate.  Undercharging slightly is actually better for battery life than overcharging.  

How long are the batteries lasting between charges?

[NYgiant1975]

OK thanks I guess that makes sense. Just weird because I do have one pro three camera in my set up. That one always charges to 100%. But anyway, it’s like you said, guess it’s just an estimate. 

I would say I’m charging about every 90 days or so.  I have the settings to record motion up to 300 seconds in the recording settings.  So, I do get some videos that are a few minutes long sometimes.