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Arlo Pro4 Connection to 2.4GHz

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BCook72
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‎2022-01-01 11:10 AM

I'm having difficulty connecting my cameras to my WiFi.  I even went and bought a new router to ensure I could turn off the 5GHz signal and use only the 2.4GHz signal.  My camera will chime when reading the QR code, but then it won't "discover" any of my 3 cameras.  I've quadruple checked the WiFi SSID and passcode.  

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StephenB
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‎2022-01-01 05:20 PM

Is there any punctuation in the SSID?  If there is, try removing it.

 

Also, if you are only trying the app, then I suggest also trying a PC (browse to my.arlo.com).

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