Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo Pro 4 - rename trusted device

Reply
Discussion stats
  • 1 Reply
  • 479 Views
  • 0 Likes
  • 2 In Conversation
mcarlisle
Follower
Follower

I mistakenly named my trusted device (IPhone 11) and now I want to change it. I removed the app and reinstalled and it did nothing, it did not asked me to login with new device. I tried removing again and then shut my IPhone 11 off and restarted and I still can't rename it as it goes right back where I started with the same amoiunt of notifications.

1 REPLY 1
JamesC
Community Manager
Community Manager

mcarlisle,

 

You can remove the trusted device by logging in to your Arlo account and navigating to Settings > Profile > Login Settings > Two-Step Verification > Edit > Remove the desired devices.

 

After you've removed the devices, you can log out and log back in to re-authenticate and rename.

 

JamesC

Discussion stats
  • 1 Reply
  • 480 Views
  • 0 Likes
  • 2 In Conversation