Arlo DevOps team is investigating an issue where customers are experiencing login issues. We apologize for this inconvenience and are working to resolve this issue.
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We are experiencing an outage of our ReadyCloud service and are working to resolve the issue..
We are experiencing an outage of our Google service and are working to resolve the issue..
There's no processing difference in the camera between using your WiFi for the camera connection vs. using a base or hub. Use of a hub does give you some added functionality such as local recordings but that doesn't affect how the camera works. So, if you want to use a hub with the Pro 4, that's fine. If you are ok with the WiFi connection, that's also fine.
For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.