Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo Pro 4 Start/Stop button blocks view for 2 1/2 seconds

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Grumps
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I suspect this problem plagues all Arlo videos. When a video is selected there is a white triangle inside a translucent circle that fills 30% of the screen top to bottom and 20% of the screen side to side. When you click on it, the triangle (arrow) turns to a square as the video starts. The problem is that, due to a time delay, it blocks the view at the center of the video for 2 1/2 seconds, and the center of the video is where all the important action that you bought the camera to see in the first place is occurring. Given that there is a delay before the camera even begins to record, the action may be over before arrow overlay disappears. This should be reprogrammed so there is no square after you click and the arrow immediately disappears with no time delay. Better yet, the arrow should be much smaller and in a corner. In a perfect world, the activation arrow would never overlay the video and would be located outside the frame.

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Dannybear
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Master
Which user interface are you using? Arlo mobile or web portal.

When this happens can you navigate the video player back to the start of the recording without the icon being displayed?
StephenB
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@Grumps wrote:

This should be reprogrammed so there is no square after you click and the arrow immediately disappears with no time delay. Better yet, the arrow should be much smaller and in a corner. In a perfect world, the activation arrow would never overlay the video and would be located outside the frame.


FWIW, I agree this is annoying.  

 


@Grumps wrote:

The problem is that, due to a time delay, it blocks the view at the center of the video for 2 1/2 seconds, and the center of the video is where all the important action that you bought the camera to see in the first place is occurring. Given that there is a delay before the camera even begins to record, the action may be over before arrow overlay disappears. 


The graphic is only on the screen, and not on the recording.  So you can start a manual recording as soon as the record icon appears, and even though some of the live view is obscured, the manual recording should not be.

 

FWIW, if you can power the camera with AC, then the foresight feature is enabled - which gives you a couple more seconds of pre-roll on the motion recordings before the motion is detected.

 

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