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App problem trusting my device

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  • ‎2023-03-13 07:27 PM
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JamesD1-2
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Follower
‎2023-03-13 07:27 PM

I got a new replacement iPhone, and tried to log into my Arlo app even entering verification code. It says there’s a problem, trusting this device after I reset my old iPhone to factory.

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JamesC
Community Manager
Community Manager
‎2023-03-14 12:42 PM

Some users have reported success by simply uninstalling and reinstalling the Arlo Secure mobile app. For others, following the steps here resolved the issue: https://community.arlo.com/t5/Arlo/Add-trusted-device-on-new-iPhone-Issue-Resolved-Workaround/m-p/18...

 

JamesC

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