Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

App lost information

Reply
Discussion stats
  • 1 Reply
  • ‎2023-04-20 05:29 PM
  • 422 Views
  • 0 Likes
  • 2 In Conversation
wjmay
Follower
Follower
‎2023-04-20 05:29 PM

My internet went down for a couple of hours when it came back on my Arlo app lost all my cameras. I tried reloading cameras and doorbell but will not load. I’ve tried several times, deleted app reload it with no success 

I have Pro 4 cameras and wired door bell 

Labels:
0 Likes
Reply
Message 1 of 2
422
1 REPLY 1
jguerdat
Guru Guru
Guru
‎2023-04-21 05:39 AM

How are the cameras connected - to your WiFi or to a hub? You might want to reboot your router and hub, in that order (if you don't have a hub, don't bother rebooting it 🙂 ).

0 Likes
Reply
Message 2 of 2
415
Discussion stats
  • 1 Reply
  • ‎2023-04-20 05:29 PM
  • 423 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.