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25' outdoor charging cable for Pro 4 camera - not working

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bm1113
Follower
Follower

Is anyone having a problem with the 25' outdoor charging cable not working?  I had it continuously connected to my Arlo Pro 4 and it worked fine for 1 month.  All of a sudden it disconnected from WIFI and it will no longer power the camera. It seems to work fine when just using battery power but will no longer charge when using the cable.  I've seen remarks about bad cables but is there a fix or is my charging cable defective?  Any suggestions? 

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TomMac
Guru Guru
Guru

The only way to know is by testing the adapter / cable on either another camera or use a voltmeter to test.

( reading voltage at camera end )

It seems tho if the camera works on battery, then lean towards the cable/adapter as the issue.

Some times all it takes is cleaning the contact area gently with a pencil eraser.

 

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Morse is faster than texting!
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volturb
Aspirant
Aspirant

I have the same problem .

I have 3 ARLO PRO 4

I changed the power supply under warranty after 1 month and now another camera fails for the same problem after 6 month .

 

 

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