This topic has been marked solved and closed to new posts due to inactivity. We hope you'll join the conversation by posting to an open topic or starting a new one.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi,
Port forwarding needed to do direct access without VPN, it works when I assign port on my router but when the Arlo app closes and restart it stop working. Re assign a new port and it will work until I close the app on my phone. I am running the latest version of app and firmware for everything.
Please help.
Solved! Go to Solution.
- Related Labels:
-
Arlo Mobile App
-
Features
Accepted Solutions
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Same issue with Arlo Ultra hub.
Please fix it as soon as possible.
FYI, when I bought it I believed the cloud keeps 7 days after 1 year. I'm not sure where I read it and believed like this. 😞
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I believe previous models when subscription run out it will move to 7 days cloud service. Not with the pro 3 and I would pay the subs if it is a bit cheaper, 3 cameras subscription all adds up to a hefty bill year on year
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
The newer cams Pro3 and up need a subscription for cloud storage. But you get a 3 month trial. You can still use local with out one. The free 7 day were for Pro2 and older. I don't use port forwarding so cant comment on that.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Now fixed with latest update.
Thanks
-
Arlo Mobile App
391 -
Arlo Pro 3
7 -
Arlo Secure
2 -
Arlo Smart
307 -
Before You Buy
288 -
Features
386 -
Firmware Release Notes
4 -
Installation
340 -
Online and Mobile Apps
15 -
Service and Storage
17 -
Troubleshooting
1,772