attempting to purchase an Arlo subscription for almost 1 month.

[Donotbuyarlo911]

I have been attempting to purchase an Arlo subscription for almost 1 month.   Apparently there is an issue with their payment portal and cannot accept any new accounts for the Arlo 3 cameras.  I have spent hours trying to resolve this issue with the Arlo tech support staff and every time I’m told it’s being forwarded to our expert engineering team who will make your case a priority.  It’s been 1 month and they can’t fix the issue. My cameras are useless since I cannot record anything, especially at nighttime.

[JamesC]

I've escalated your open support ticket, an agent will reach out to you with an update soon.

JamesC

[tech644]

Can I add a Arlo pro 3 to my Arlo Smart Elite Plan ?

[StephenB]

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@tech644 wrote:

Can I add a Arlo pro 3 to my Arlo Smart Elite Plan ?

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Please don't post duplicates.

If you haven't reached the camera limit, then you should be able to add it.  I'm not sure if you can add PVR though, so you might be limited to 1080p.