Arlo|Smart Home Security|Wireless HD Security Cameras
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  • ‎2023-11-30 10:37 AM
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TigerRain
Follower
Follower
‎2023-11-30 10:37 AM

I’m done with Arlo and the useless cameras.  3 cameras always on power and within 25 feet of the base station.

Trying to watch and record a furniture delivery today and once again everything is offline. Nothing gets recorded and now it’s their word against mine.

I’m done with these Arlo POS devices.  Getting a quote to replace them all with REAL cameras. 

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BrookeN
Arlo Moderator
Arlo Moderator
‎2023-12-04 08:57 AM

Please reach out to support, so they can look into why your cameras were offline. You get there by going in the support area of the app (not my.arlo.com), and selecting a camera in a subscription plan. Scroll down to the contact section, and you will see an option for phone support. It is available between 6 am and 6 pm US pacific time.

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