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Video that happened while phone was off

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Splatty
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How do I recover the videos that recorded while my phone was out of range?
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jguerdat
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Guru

Check the library?

Splatty
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I did check the library first thing.

jguerdat
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Guru

The recordings have nothing to do whether your phone was "out of range" or even on. The system will record to the cloud. If you're sure a recording should have been made but wasn't, check that the proper mode is selected. Test the system yourself to ensure that motion is detected and recorded.

Splatty
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I’ve done all that. I saw a video with the cat moving and no package from amazon. Next video showed package but not a video where the delivery person brought it to the house right under the camera
Splatty
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..
Discussion stats
  • 5 Replies
  • 1705 Views
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  • 2 In Conversation