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Video appears sun faded

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Arderham0614
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The videos from our Arlo 3 cameras appear sun faded.  Photo for reference is attached.  Any troubleshooting recommendations? 

ED695A0B-71CE-4D9F-A6A8-5973F629D715.png

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jguerdat
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That's not fading - it's the IR filter used for night vision being stuck in place. While it could be a faulty camera that needs to be replaced, remove it from its mount and reinsert the battery to see if that helps. If not, try a "calibrated" tap (smack?) with your hand, not so hard as to break something, to see if that will unstick the filter. Some folks report using a strong magnet has helped, too.

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