Subscription not working but taking money

[Frydendal]

I have paid my subscription until 7/12, when it was automatically renewed. However, over the past month I have had to update my payment information at least 4 times, most recently on Sunday.

Now Arlo has canceled my subscription and deleted the recordings that I have paid to have recorded.

I have tried to catch Arlo per email but no luck, after that I have tried to contact Arlo by phone at least 8 times. But the call is interrupted after 5-6 min.

[JamesC]

Frydendal,

Try opening a ticket using the Arlo app under Settings > Support. This will route you to a support agent in your region.

JamesC