Arlo|Smart Home Security|Wireless HD Security Cameras

SmartHub and Pro3 issue: Motion Alerts seems not to respect defined Activity Zones ?!?

Reply
Discussion stats
  • 35 Replies
  • 2457 Views
  • 5 Likes
  • 4 In Conversation
Ole_BSCEE
Guide
Guide

FYI: SmartHub also recently got a new FW:

FW: 1.15.0.2_371_f7780e1 (old)
FW: 1.16.1.1_461_71659aa (new)

dcfox1
Master
Master

9aa was released march 31 

Model: VMB4540 | Arlo Pro 3 SmartHub
Ole_BSCEE
Guide
Guide

@dcfox1 

Have you seen the release notes for ...9aa ?

Ole_BSCEE
Guide
Guide

@dcfox1 

Sorry found them - not very detailed description but at least something ...

 

Release Details:

Arlo SmartHub - VMB4540 - 1.16.1.1_461_71659aa

 

Highlights:
- Enable Video Doorbell support for onboarding and operation
- Bug Fixes and Base-Station stability fixes
- Fixed HomeKit streaming and alerts issues
- Fixed repetitive scratching or crackling sound on Pro 2
- Fixed iOS app stuck on "Checking for updates" page when device has onboarded
- Fixed push-to-talk feature for Pro and Pro 2 cameras

dcfox1
Master
Master

Yea its its on the firmware page u said u found. 

Model: VMB4540 | Arlo Pro 3 SmartHub
K80Shooter
Virtuoso
Virtuoso

I cant give an honest update from last night as we had storms all night long. I will say that there was not as many notifications as the night before though.

 

@Ole_BSCEE 

I searched facebook for "Arlo Pro 3 installation tips and tricks"  and did not find anything. I will look again today.

Model: VMB4540 | Arlo Pro 3 SmartHub
Ole_BSCEE
Guide
Guide

@K80Shooter Hoping magnets are strong enough to keep the cameras in place in stormy weathers ... ;-O

 

If you search:

Arlo Pro 3 installation tips and tricks

... you should be able to find my private group with that name  😉

 

 

K80Shooter
Virtuoso
Virtuoso

The magnets held the cameras really well. For the last two weekends we have had really bad weather here in the south. A tornado touched down less than 25 miles from me last weekend. We had lots of real bad wind and even trees uprooted from it. The cameras held tight.

Model: VMB4540 | Arlo Pro 3 SmartHub
JamesC
Community Manager
Community Manager

Arlo recently deployed a cloud update enhancing Activity Zone accuracy. This should improve the experience for users reporting symptoms of motion detection alerts and recordings occurring outside of their defined Activity Zones. We are continuing to monitor Activity Zone behavior and will provide additional enhancements in the coming weeks.

Ole_BSCEE
Guide
Guide

@JamesC 

Thanks for the update. Yes, some changes has been seen ... now how you get alerts outside the activity zones.
However, I still get alarms form moving objects outside set activity zones so it's not completely solved yet.

I need some more time to evaluate the results ...

JamesC
Community Manager
Community Manager

A recent update was deployed to the Arlo cloud that should address the accuracy of Activity Zones. This should improve accuracy by more reliably sending notifications only when motion occurs within defined zones. More work is being done to improve the behavior of Arlo Smart notifications and to fix the Activity Zones error that some users are seeing when not using an AC adapter (battery only). Stay tuned for future updates.

 

JamesC

Discussion stats
  • 35 Replies
  • 2457 Views
  • 5 Likes
  • 4 In Conversation