Arlo|Smart Home Security|Wireless HD Security Cameras

Pro 3 - phone gets notifications but no videos

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MollySchaefer
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Pro 3 my cameras quit working hub light is blue search for devices turns up no Arlo devices detect. Was working one minute then poof gone. Phone continues to get notifications of motion but no video and no devices found

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StephenB
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@MollySchaefer wrote:
Phone continues to get notifications of motion but no video and no devices found

This part sounds like the subscription expired.

 


@MollySchaefer wrote:
Pro 3 my cameras quit working hub light is blue search for devices turns up no Arlo devices detect. Was working one minute then poof gone. 

Are you saying that the camera is no longer in the device list???

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