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Pro 3 not showing up on app

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  • ‎2023-04-05 05:29 AM
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IFPArlee
Aspirant
Aspirant
‎2023-04-05 05:29 AM

I connected my pro 3 last night and this morning it didn’t show up on my app.  I have tried reinstalling by using the rest button. The camera and system will not find each other now.  How do I reconnect?

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jguerdat
Guru Guru
Guru
‎2023-04-05 05:33 AM

If you fully reset the camera by holding the button for >15 seconds until the LED started flashing amber, you also must remove it from your account. Not having it show in your account, however, is an issue. Have you rebooted the phone and reinstalled the app?

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IFPArlee
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Aspirant
‎2023-04-12 06:21 PM

Thank you i have it working

 

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