Arlo|Smart Home Security|Wireless HD Security Cameras

Pro 3 not recording to library

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kr67mustang
Guide
Guide

Here we go with ANOTHER NEW ISSUE-

 

Can someone please tell me why my Arlo Pro 3 camera all of a sudden not recording movement? I can turn on and watch live recordings but does is detecting anything all of a sudden to library- I am not expecting much of a response or resolution to this or many other Arlo Issues. My wife keeps telling to to just give up and buy a Ring Security Camera already--- 😞

Model: FB1001 | Arlo Pro 3 Floodlight
jguerdat
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Guru

Does the camera have a subscription? After the 3 month trial sub you must purchase one for any camera newer than the Pro 2.

kr67mustang
Guide
Guide
They keep taking money each month I hope I have subscription- But it would not surprise me is it shows I have subscription and they are charging me for the subscription but I am not actually getting the subscription 😳
StephenB
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Guru

@kr67mustang wrote:
it shows I have subscription and they are charging me for the subscription

Have you checked "manage cameras" in the subscription settings, and confirmed that all your cameras are participating in the plan?

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