Pro 3 Battery dies within a few days

[Smarko1]

One of my 3 cameras worked fine for a couple of months.  Then, its battery starting going to near zero in a few days.  I changed the battery and the samething occured.  I am get only a few pushes a day so I am reasonably sure it is a camera issue.  The camera is about 9 months old.

[jguerdat]

Swap cameras around to see if it's the camera or location.

[Smarko1]

Thanks.  I made the swap and the problem moved with the camera.  The camera is less than a year old.  I have seen some similar complaints on line.  Does Arlo back the product when it has this problem?

[jguerdat]

You do realize the camera/system has a 1 year warranty, right? Use it by clicking on the Contact Support link at the bottom here.

[Smarko1]

I have contacted Arlo support and have not received a response.

[jguerdat]

STay on them. Respond on your own.

[Smarko1]

Thanks.

[Smarko1]

Well, it has been a week since I contacted Customer Support.   They assigned me a case number and I have heard nothing since.  This lack of service seems to match comments I have read from other customers.  Not good.