Pro 3 Base Station suddenly not recording locally

[nzpg]

Pro 3 Base Station since last week has stopped recording locally even though its still sending alert notifications and will show a red '1' over library icon but when I click into it it shows  a "Videos stored on Pro 3 Base Station are not available. Please check your connection settings" error. I've checked the following...

- both system and phone are on the same wireless network.

- no filters are marked.

- 16gb USB has been connected for over a year with no issues. It states 'working and over 14.3gb still available'

- can still access recordings from my phone before it stopped (22 July)

- upgraded phone (13 July) and the new phone is marked as preferred device in 2 factor authentication but was recording fine from 13th till 22nd anyway.

- Port forwarding is disabled

- rebooted both app and base station but still has the error.

Please help...

[JamesC]

nzpg,

Which version of the Arlo mobile app are you using (iOS/Android). You might try uninstalling and reinstalling the app and then testing to see if you still experience the same behavior.

JamesC