Arlo|Smart Home Security|Wireless HD Security Cameras
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Pink picture with my Arlo 3

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safaniya
Aspirant
Aspirant

The Arlo 3 camera I have has developed a think pink line down one side of the picture. Can you help.

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JamesC
Community Manager
Community Manager

safaniya,

 

Try removing and reinserting the battery, allow the camera to come back online and test again. Do you still experience the same issue?

 

JamesC

safaniya
Aspirant
Aspirant

I have done as suggested but there is no improvement. I have contacted support and sent them a screen shot of the issue. Thanks for your help. 

safaniya
Aspirant
Aspirant

I contact Arlo support. At there sugestion I remove the battery and put it back in with no improvement. After sending them a screen shot of the problem they replaced the camera as it was still under warranty. My suggestion is to contact support.

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  • 2 In Conversation