Arlo|Smart Home Security|Wireless HD Security Cameras

Night Vision?

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Usmaak
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When a camera is using night vision, should the image be in color?  I have an Arlo Pro 3 that is outside and it has never once been in color, even though the night vision setting is turned on.  I've been using the camera for almost a month now and I have had no color videos at all.  The only time I see color is when I have the spotlight turned on, but I do not want to have it turned on.

 

I have deleted and added the camera to the base a few times and it hasn't made any difference.

 

I do see two red dots on the camera at night.

 

I only have a few days left to try these cameras before my return period at Amazon runs out.  I don't want to keep them if they are defective.

 

Thanks

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jguerdat
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You need the spotlight and color to be enabled or external lighting of a sufficient amount to get color. Night vision enables the IR LEDs which won't produce color video.

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jguerdat
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You need the spotlight and color to be enabled or external lighting of a sufficient amount to get color. Night vision enables the IR LEDs which won't produce color video.

Usmaak
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Thank you. 

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