Arlo|Smart Home Security|Wireless HD Security Cameras

My Pro3 will not connect to the internet

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PaulR_95630
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How can I connect my Pro3 to the internet?  The battery went dead so I replaced it with a new one.  I then deleted the device and created a new device.  The new device will show that it is installed but will not connect.  I have spend numerous hours on this problem and will soon throw the system into the trash and purchase a different brand security system.

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jguerdat
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Guru

Replacing the battery doesn't require removing and reconnecting the camera. Regardless, assuming you actually removed the camera from your account and are attempting to reconnect,, start by resetting the camera:

 

https://kb.arlo.com/000062438/How-do-I-factory-reset-and-re-sync-my-Arlo-camera

 

You may also want to reboot your hub first.

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