This topic has been marked solved and closed to new posts due to inactivity. We hope you'll join the conversation by posting to an open topic or starting a new one.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I have two base stations. One is for Arlo Pro 2 and the other is Arlo Pro3 Smart Hub. I have multiple cameras on each station. The Arlo Pro 3 Smart Hub is set up for local storage as I can't seem to be able to set to cloud for free. On my iPhone I can choose which base station to look at when I go into the Library as there is a drop down menu at the top of my screen. Works great.
Just recently go a new Samsung and when I access the Library there appears to be no drop down menu to switch between base stations and will only provide videos for the Arlo Pro 2. I have searched everywhere but can't seem to find this option in the Android app on my Samsung.
Can anyone tell me if this is possible or is it is a glitch/oversight with the Android app?
Solved! Go to Solution.
- Related Labels:
-
Arlo Mobile App
-
Arlo Smart
Accepted Solutions
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Figured it out!!
I have a dual band router hanging off my modem. I was connected to it rather than the modem itself. Once connected directly to modem in wifi on Samsung Phone I now have the drop down menu to switch between base stations in the library and can view the videos from local storage.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
If I understand correctly, you must have a VMB4540 or 5000 to be able to view local recordings directly using the app. The 4000/4500 won't work with the app and the drive must be safely ejected for viewing on a computer. So, any cameras connected to your 4540 can be viewed by the app but your Pro 2 base (probably a 4000 or 4500) cannot be viewed this way.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I have a VMB4000r3 and a VMB4540r2.
I have local storage set up on the VMB4540 with a USB as I could not connect to cloud for free.
I have been able to access the videos on my iPhone from the USB with out port forwarding as long as I am at home. In the iPhone Arlo Mobile app there is a drop down at the top of the library menu to toggle from one base station to another so I can access the videos.
On the Samung with the Android app I do not have the option to choose the base station when in the library and can only see the VMB400 Arlo Pro 2 Cloud based videos.
This appears to be a problem with the Android app as it is perfectly fine on the iPhone.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Figured it out!!
I have a dual band router hanging off my modem. I was connected to it rather than the modem itself. Once connected directly to modem in wifi on Samsung Phone I now have the drop down menu to switch between base stations in the library and can view the videos from local storage.
-
Arlo Mobile App
404 -
Arlo Pro 3
7 -
Arlo Secure
2 -
Arlo Smart
308 -
Before You Buy
290 -
Features
390 -
Firmware Release Notes
4 -
Installation
345 -
Online and Mobile Apps
15 -
Service and Storage
17 -
Troubleshooting
1,795