Motion detected but will not record

[smorganhoffman]

I have 3 arlo cameras that are not working. They detect motion but do not record. I checked the rules and after detecting motion the next step is suppose to record but mine says to do nothing. I tried clicking on recordbut nothing is happening. I also tried taking the battery out nothing happened. Do i need to buy a subscription inorder for it to record. Or should it record without a subscription

[StephenB]

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@smorganhoffman wrote:
 Do i need to buy a subscription in order for it to record. Or should it record without a subscription

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That depends on what camera you have (and whether or not you use a base station)  What cameras do you have?  If you have a base/smarthub, then what model is that?

Note that if you just purchased, you should have been automatically opted into a 3-month free trial subscription.