Arlo|Smart Home Security|Wireless HD Security Cameras

Monthly camera subscription

Reply
Discussion stats
  • 1 Reply
  • 628 Views
  • 0 Likes
  • 2 In Conversation
JamesJGP
Follower
Follower

I am coming to the end of my free trial period and want to pay my monthly subscription to continue the monitoring service. I have filled out the online form and received an immediate response that payment details are confirmed. However, on the camera devices it is still showing that my trial period is soon to expire and that I must make payment to continue the service. Am I logged onto the monthly payment plan or not? How can I be sure that the monitoring will continue? Thank you...

1 REPLY 1
dcfox1
Master
Master

You can tell if you check Settings>Subscription>Manage Cameras.  Usually if you subscribe when the trial is still active it cancels the trial. 

Discussion stats
  • 1 Reply
  • 629 Views
  • 0 Likes
  • 2 In Conversation