Arlo|Smart Home Security|Wireless HD Security Cameras

I no longer receive motion detection emails after my subscription ended

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Marco57
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Follower

Good morning I purchased an arlo pro 3 system and I ended my free subscription.
At the end of the subscription. I no longer receive motion detection emails.
Can you help me?
Thnks in advance

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jguerdat
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Guru

Yup. As noted here and most everywhere, the Pro 3 (and Ultra, floodlight and video doorbell cameras) require a subscription to record to the cloud after the trial. Email notifications are sent after a video is sent to the servers which is no longer happening. Your choices are 1) purchase a subscription or 2) use push notifications and install local storage (a USB drive) on your hub.

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