How to access direct storage on my Arlo hub?

[boosted]

I have Pro 3 cameras on a 4540 hub, storage access is "ready". I have direct storage and record locally enabled, restarted everything to reset. I go to my libarary and it shows NOTHING. What gives? How do i access my storage and is it even recording? Im on the same network using my app... 

[jguerdat]

When in the library, have you changed the selection at the top from the cloud to your hub? Have you safely ejected the drive to view on a computer for verification?

[boosted]

It does store to the USB drive i found out... why is it not showing in my library using the app? Also, it does not seem to be recording 24/7, how do i continuously record? It is hooked up to a power source and always at 100% battery...

[StephenB]

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@boosted wrote:

Also, it does not seem to be recording 24/7, how do i continuously record? It is hooked up to a power source and always at 100% battery...

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You need a CVR subscription to get continuous recording.

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@boosted wrote:

It does store to the USB drive i found out... why is it not showing in my library using the app?

Do you see "Library" on the main app page?  Or do you see "Feed"?

[boosted]

I was unaware i needed a subscription to record 24/7, that is certainly not appreciated.

I see the "Library" and it says "no recordings" while displaying the last week or so on the top of the screen... 

[jguerdat]

Have you used the selection normally labeled as "Cloud" at the top of the library to whatever you've named your hub? That's how to view local recordings.

[boosted]

Cloud is non existent on that page, my Hub doesnt offer any place to view recordings ive looked numerous times its all just settings and what not. 

[StephenB]

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@boosted wrote:

Cloud is non existent on that page, my Hub doesnt offer any place to view recordings ive looked numerous times its all just settings and what not. 

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When you select "Library" in the app, the top of the library page should say "filter      Cloud     Select".  Touching cloud should bring up a menu at the bottom of the page, where you can choose your smarthub.

You won't see this on a PC browser, only in the app.  

[boosted]

I have been using my app every time,

 

 

as I do understand that. The cloud is not an option when I pull up the library, though.