Arlo|Smart Home Security|Wireless HD Security Cameras
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How do I get a new token for my base station?

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Unable to discover HomeKit devices, reading that I need a new token. How does one request?
Model: VMB4000 | Arlo Pro/Pro2 Base Station

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Community Manager
Community Manager

Joechurch,

 

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

 

JamesC

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Community Manager
Community Manager

JoseNoway,

 

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

 

JamesC

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I have the same issues with my base station, but i have no idea how to request a token reset.  

Model: VMB4000 | Arlo Pro/Pro2 Base Station
Highlighted
Community Manager
Community Manager

Joechurch,

 

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

 

JamesC

View solution in original post

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Aspirant
Aspirant
Can u get a token reset?
Model: VMB4000 | Arlo Pro/Pro2 Base Station
Discussion stats
  • 4 Replies
  • 104 Views
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  • 4 In Conversation