How do I get a new token for my base station?

[JoseNoway]

Unable to discover HomeKit devices, reading that I need a new token. How does one request?

[JamesC]

JoseNoway,

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC

[Joechurch]

I have the same issues with my base station, but i have no idea how to request a token reset.  

[JamesC · Accepted solution]

Joechurch,

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC

[Jadpainter]

Can u get a token reset?