Arlo|Smart Home Security|Wireless HD Security Cameras
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Floodlight

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RobertBoije
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Follower
‎2024-09-09 08:28 AM

Hi!

My Arlo Pro 3 Floodlight connects with the Hub but not internet. I can see the installed camera in the app but with the error message (no internet). Just bought it. Have tried to reinstall it twice including a factory reset. What’s wrong? I have earlier three Ultra 2 working without problem via the Hub. 

Best,

Robert

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BrookeN
Arlo Moderator
Arlo Moderator
‎2024-09-11 08:55 AM
  • disable 5 ghz wifi in your router if you can.
  • try to onboard from a PC (browsing to my.arlo.com).  Ideally connect the PC to the network with ethernet.
  • If you are using punctuation in the network name or password, you might try removing it. 
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