Floodlight

[RobertBoije]

Hi!

My Arlo Pro 3 Floodlight connects with the Hub but not internet. I can see the installed camera in the app but with the error message (no internet). Just bought it. Have tried to reinstall it twice including a factory reset. What’s wrong? I have earlier three Ultra 2 working without problem via the Hub. 

Best,

Robert

[BrookeN]

• disable 5 ghz wifi in your router if you can.
• try to onboard from a PC (browsing to my.arlo.com).  Ideally connect the PC to the network with ethernet.
• If you are using punctuation in the network name or password, you might try removing it.