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Along with sensitivity resetting to 0 at random times, I'm now noticing that device previews are not updating. Currently my devices show last recorded activity on the Device screen at 2-3 days ago. However in the library I have activity from less than a day ago.
And yes, I've reinstalled this terrible app many times. Arlo, your support has not been helpful, it has been almost a year now with multiple bugs and no fixes.
Model: VMB4540 | Arlo Pro 3 SmartHub, VMC4040P | Arlo Pro 3 Wire-Free Camera
I would start by removing all devices in Settings, My Devices and start fresh to remove any weirdnesses that may have crept in. Be sure to note all settings, modes, rules, schedule, etc. to speed the rebuild.
For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.