Arlo|Smart Home Security|Wireless HD Security Cameras
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Devices can’t be found again after being deleted

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  • ‎2020-08-07 06:30 PM
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Sharnedub
Follower
Follower
‎2020-08-07 06:30 PM
Hi one of my cameras was showing as offline so I tried to delete it to restart it. It deleted all of my cameras and now no devices are there. I have tried restarting, syncing etc and no device can be found. I have tried adding the base and the cameras.
Help please
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jguerdat
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Guru
‎2020-08-08 06:25 AM

What are the LED(s) on you base or hub showing? Have you tried resetting the base/hub by holding the reset button for >10 seconds until the LED(s) blink amber? When trying to claim the base/hub are you on your own WiFi and not cell service? Have you tried a computer browser?

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