Cloud storage keeps all your clips secure

[Tigergirl2323]

I’m getting this error on the page where I view my library. It WILL NOT go away. How do I get rid of it? I don’t want to purchase cloud storage because I store them locally.

[JamesC]

Tigergirl2323,

Are you able to provide a screenshot of the error you're seeing?

JamesC

[Amatulla]

Did you ever get an answer?  I keep getting that message on my library setting. 

[JamesC]

Amatulla,

Content will not be saved to the cloud without a subscription to Arlo Secure. This is why the message you've attached is shown in the cloud library.

JamesC

[KB-Lager]

Under the library icon I keep getting a notification and my iPhone dings. It says "Cloud storage keeps all your clips secure...Learn More"

I can't find a way to get rid of this notification and I have no plans to subscribe to the cloud storage.

We have a second account with another set of security cameras under my husband's email address and he does not get this notification

[jguerdat]

Sounds like your trial subscription has ended. These cameras need a sub for cloud recordings. Check Settings, Subscription.

[Dcdenizen]

I have LOCAL STORAGE on my Smart Hub. I do not need a subscription. Arlo needs NOW to allow this solicitation to be dismissed so that we can access our libraries.

[jguerdat]

Then it may be that you have zones defined. Remove any zones (which require AC power and/or a subscription) to see if that helps.