Cant subscribe

[Wibits]

Android user. Can't subscribe. I click plan and enter payment info then there is no button to confirm, only a shaded change payment button. New plan

[dcfox1]

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@Wibits wrote:
Android user. Can't subscribe. I click plan and enter payment info then there is no button to confirm, only a shaded change payment button. New plan

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Have you tried it on the web portal at my.arlo.com on a PC? Also, a sub is not available in all countries. 

[jguerdat]

As I recall from a while ago, there was a checkbox that has to be clicked (agreeing to terms?) that I was missing to be able to complete the process. Look for something like that on both the app (may need to scroll) or web client.

[Wibits · Accepted solution]

Wasn't able to get subscribed through the app. Went into all terms of service menus, clicked OK. Was still not given anything to confirm payment. I was able to confirm on web client

[arlouser1023]

If you're having an issue finding the 'agree to terms and conditions' button, try using Microsoft Edge.  I was using Chrome and it didn't work but Edge, from a PC not a phone, solved the problem.

[dcfox1]

Yea using the web portal in a pc browser does work better in several situations.  Even Edge is better then Chrome  for some issues as @arlouser1023  said. Good that it worked out.