Arlo|Smart Home Security|Wireless HD Security Cameras

Can not buy subcription.

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liquidsuite
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I decided to buy a 1 camera 2k subcription but for last few days everytime i try to buy it keep getting error arlo billing service unavailable. When will it be avialable. I been trying at diferent times in day and also for now last 3 days and no luck. I have no idea why its down and not working. How can i buy the subcription?
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JamesC
Community Manager
Community Manager

liquidsuite,

 

Are you getting this error message within the Arlo mobile app or on the web client? If you try using a different device do you still see the same error?

 

JamesC

liquidsuite
Initiate
Initiate
I tried paying for subcription both ways but still keep getting same error messege. I dont know what to do now.

Have attached pic at top you can see the messege. Keep getting same thing.
Screenshot_20200204-074916_Arlo.jpg
JamesC
Community Manager
Community Manager

liquidsuite,

 

I see you already have a support ticket open on this issue. I've escalated your ticket and requested an update, an agent will reach out to you with more information soon.

 

JamesC

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