Camera says Offline

[naudia]

Good afternoon..

I have Arlo cameras in side my house.  I have one camera that they was working fine but now it says it’s offline but the rest of the cameras are working fine.. I’ve taken battery out and replaced, I can’t figure what I need to do.. 

Separate issue … how do I had another camera ? It’s been so long ago I forgot what I did..

Thank you, 

[StephenB]

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@naudia wrote:

I’ve taken battery out and replaced, I can’t figure what I need to do.. 

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Can you confirm that this is a Pro 3 camera?