Camera limit on new smarthub?

[jayhova1]

Hello All,

Does anyone know if I upgrade to an Arlo Pro 3 or Ultra kit with the smarthub does it have camera limits?  I currently have 6x Arlo Pro 2's with a base station that I paid more for so I could have up to 10 cameras.  If I purchase a kit with the new smarthub can I move over my 6x Arlo Pro 2 without having to pay more for more cameras?  Or can I somehow port the camera count capability from my existing base station?  I would be discouraged from upgrading if I had to somehow pay for extra cameras again.  BTW I also have a doorbell and chime I would like to use all on one smarthub or base station.  Thanks.

[jguerdat · Accepted solution]

Like all Arlo products, the limit is how many total cameras you have for your account. The number of bases or how they are connected has no bearing - it's all about the total number of cameras per account.

[jayhova1]

Just to confirm if I replace my existing base station that shows it supports 10 cameras with a new smart hub I should be able to use it with 10 cameras?  Thanks.

[brh]

@jayhova1,

as previously mentioned, if you currently have the Smart Premier subscription, changing the base/hub should make no difference to your subscription, but as a precaution I would add the new hub and move the cameras over to the account first before deleting the old base. You could also keep the old base just because it has a built-in siren if that is important to you.

Brian

[StephenB]

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@brh wrote:

You could also keep the old base just because it has a built-in siren if that is important to you.

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Other reasons you might want to use both bases:

1. There is a limit of 5 simultaneous streams per base, and spreading cameras across both avoids hitting that limit.
2. Multiple bases are more robust, since if one goes off-line or fails you still have some coverage.
3. Multiple bases (in different spots) can extend range/improve connection quality.
4. Modes on the two bases can be independently scheduled - which can make it easier if you have two groups of cameras that want to schedule (say indoor/outdoor).

[brh]

I agree with all the above points. I have all my outdoor cameras on one hub and all the indoor cameras on a second hub I can set them up with separate schedules or arm/disarm them individually.

Brian

[brh]

One other point for those that are interested - the original HD, Pro and Pro2 cameras all will integrate with Samsung Smartthings. The newer cameras won't.

Brian

[jayhova1]

No Smartthings is not ideal but maybe not a deal breaker.  I've been contemplating moving my Pro 2 into Smartthings but then I would lose rich notifications and object detection so I haven't done it yet.  Good to know though.  

Thanks everyone for the answers and good ideas about splitting across two hubs.  Hopefully these new hubs are more reliable.  I still often have issues with the doorbell and chime too.  Connections are not reliable.

[brh]

@jayhova1,

I found out that for my automations with the Arlo cameras, that if I don't use the Smartthings notifications, I get the Arlo Rich Notifications.

Brian