Away from and now cameras are offline

[Junkadk]

So first weekend away and the cameras go offline . Has worked perfectly for 3 weeks since we had a burglary at home. I Can Connect Remote to other devices at home like my Phillips hue and alarm but not arlo devices… thats just great 😕

[jguerdat]

What do you see when opening the app? Are you getting recordings and any notifications? Have you rebooted the phone and maybe reinstalled the app? Can you try using the web client (my.arlo.com)? You can use a mobile browser when set to use the desktop version of the site.